Comprehensive Dental RCM Services

21+

Years in the Industry

95%

Increase in Collections

75%

Reduction in Denials

OSI Dental RCM Services

Dental revenue cycle management (RCM) is the process of managing all the revenue-generating functions in a dental practice, from the initial patient encounter to final payment collection. Our dental RCM process is designed to optimize your practice’s financial performance and administrative processes.

Our Solutions

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Insurance Verification

Confirm the patient’s insurance eligibility and coverage details before the appointment to reduce denials.
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

AR Follow-up

Monitor and diligently track, and follow up on outstanding accounts receivable to improve cash flow.
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

Denial Management

Identify and address reasons for claim denials to recover lost revenue and streamline billing processes.
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

Patient Collections

Communicate with patients about outstanding balances and offer flexible payment options.
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

Billing & Collections

Accurately code and submit claims to insurance companies to ensure compliance with billing regulations.
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Reporting & Analytics

Generate detailed reports to track performance, identify trends, and make informed strategic decisions.
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We adhere strictly to healthcare regulations, ensuring total compliance with billing guidelines, HIPAA privacy rules, and other industry standards throughout the RCM process.

Need help with dental RCM, eligibility verifications or AR management?

Talk to Our Dental RCM Experts

Specialties We Serve

Our RCM services are designed to meet the needs of a wide range of dental professionals and practices, including:

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Orthodontists

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Cosmetic dentists

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Pediatric dentists

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Periodontists and endodontists

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Prosthodontists

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Oral and maxillofacial surgeons

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Dental groups/multi-specialty practices

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Dental clinics

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We serve all 50 states

Software Expertise

We are experienced in working on almost all dental software including; Dentrix, Dentrix Enterprise, Dentrix Ascend, Eaglesoft, Open Dental, Curve Dental, SoftDent, Denticon, Easy Dental, Carestream Dental, Dentisoft Office Cloud, DentiMax, and Digital Office.

Our Revenue Cycle Management Process

From verifying eligibility to filing accurate claims and beyond, we do exactly what your staff has to.

1

Patient Registration
& Scheduling

9

Payment
Posting

5

2

Eligibility
Verification

9

Accounts Receivable
Follow Up

6

3

Charge
Capture

9

Patient Billing
& Collections

7

4

Claims
Submission

9

Denial Management
& Appeals

8

1

Patient Registration & Scheduling

"

2

Eligibility Verification

"

3

Charge Capture

"

4

Claims Submission

"

5

Payment Posting

"

6

Accounts Receivable Follow Up

"

7

Patient Billing & Collections

"

8

Denial Management & Appeals

Why OSI?

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Expertise in RCM for all dental specialties

R

Proven track record of maximizing reimbursement rates

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Dedicated team focused on reducing claim denials

R

Advanced technology for eligibility verifications

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Customized solutions tailored to your practice’s needs

R

Transparent reporting and analytics for financial insights

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We will work on your practice management software

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Outstanding customer service and support

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Specialized RCM solutions to boost practice profitability

Flexible Pricing Plans

Full-Time Equivalent

In this model, services are billed based on the equivalent cost of a full-time employee (FTE) for a specified duration, usually monthly or annually.

Fixed Cost Pricing

Like an FTE model, a person is dedicated to your practice. Perfect for a practice that is busy. They work as an extension to your business.

Per Transaction Pricing

This option is ideal for a practice that is unsure about their work requirements. This can have per request pricing for eligibility and other functions.

Healthcare and Dental Revenue Cycle Management Process

Start saving your staff’s time today!

Maximize your practice’s efficiency with our specialized dental RCM expertise.

Talk to Us

What Our Clients Say

“The team is extremely professional. We feel like we have another team member without needing to train them or any of the downsides to onsite staff. They seem available whenever we need them and work well across our 3 locations.”

Phil Michaels

“I’ve had a very good experience with the insurance verification service. I am planning to use other offered services because they are easy to work with and provide great communication.”

Dr. Millicent Brown

“Your service is prompt, accurate and reliable. Thank you!”

Bobbie Jo Turley

“Top notch service. Easy to work with. Fast, reliable, excellent from top to bottom. Strongest recommendation possible!”

Eldon Peters

“Efficient, flexible, cost-effective solution!”

Dolan Dougherty

FAQs

What does RCM stand for in dental?

Revenue Cycle Management (RCM) is a vital process for dental practices to ensure efficient financial operations. It involves tracking services provided and collecting payments from patients, helping to maintain a smooth flow of revenue.

What is the meaning of RCM?

In healthcare, Revenue Cycle Management (RCM) is the business strategy that ensures organizations receive payment for the services they provide, from initial patient interaction to final settlement.

What are RCM services?

RCM is a comprehensive financial process used by healthcare facilities to oversee the entire patient care journey—from registration and claim submission to the receipt of payment from insurers or patients.

What does RCM cover?

RCM manages the financial side of patient care, encompassing tasks such as claim submission, payment posting, accounts receivable (AR) management, patient billing, and detailed reporting and analytics.

Why is effective RCM crucial for dental practices?

Effective RCM helps dental practices streamline administrative tasks, reduce claim denials, and improve cash flow. By outsourcing this process, you can focus more on patient care and practice growth while ensuring maximum reimbursement for services rendered.