Outsource Strategies International (OSI) is a professional medical billing company providing tailored revenue cycle management (RCM) solutions for the healthcare and dental industries. OSI is owned and managed by clinical and management specialists who have several years of hands-on experience in the industry.
Our team leaders are industry veterans with a deep understanding of the complexities involved in medical and dental revenue cycle management. Led by these seasoned professionals with proven track records, our team navigates the intricate world of healthcare reimbursement with expertise and efficiency.
OSI’s medical and dental RCM specialists are knowledgeable about the unique requirements of government and commercial insurance companies. This allows them to efficiently manage the revenue cycle for our clients and ensure optimal reimbursement.
Our CPC-certified medical coders have a strong understanding of medical coding for all specialties and stay up-to-date with coding changes, payer-specific documentation requirements, and state and federal regulations. They regularly publish articles and blogs on medical billing and coding. Their expertise on various topics has been featured various publications including BC Advantage Magazine, the highly acclaimed, largest CEU-approved online resource for medical office professionals.
Our team has deep expertise in navigating the complexities of medical and dental insurance verification and authorization. From confirming patient eligibility to securing necessary prior authorizations, they leverage their extensive knowledge to guide clients through the intricacies of payer requirements. They provide real-time verifications before services are provided. By staying abreast of evolving insurance policies and regulations and communicating effectively with payers, our experts are able to reduce claim denials and maximize our clients’ financial performance.
All of OSI’s services are delivered by US-based professionals supported by on-shore and offshore departments. We work in all 50 states. Our team has expertise in almost all types of billing software and manages our clients’ revenue cycle with no disruption to their systems and workflow.
Bob Kruse
Co-Founder
With previous experience as engineer and hospital CEO, Bob and his wife began entrepreneuring in 1993 with Kruse & Associates; recruiting and placing healthcare professionals. In 2002, as management and ownership of Kruse & Associates was being transferred to long-term employees, Rajeev called and Managed Outsource Solutions was spun off.
With B.S. degrees in Engineering and Business, and an M.S. degree in Health/Business Administration, his experience in healthcare management and as an entrepreneur provides valuable vision and long-term planning as well as management to the OSI team.
Bob resides in Broken Arrow, Oklahoma with his wife; and is often either preparing for or experiencing visits from several children and grandchildren. When not giving tractor rides, he can be found cutting wood or building (another) deck.
Rajeev Rajagopal
He manages the day-to-day operations of OSI from NY. With an interest in information technology, Rajeev has guided OSI to extensive use of digital technology and the internet that benefits OSI as well as its clients.
Rajeev resides in Long Island, NY. When not working on OSI projects, Rajeev is doing things with his active son, or spending a little time on the badminton court.
Julie Clements
Julie was instrumental in the creation of the medical record review division (and new web site); and works in sales and support for this as well.
Julie lives with her husband and three children in Eagle, St. Paul, Minnesota; where after a busy day with OSI, she changes hats to “soccer mom and coach.” Incidentally, she occasionally dons a uniform herself in a recreational league, after playing varsity soccer in high school.
Natalie Tornese
Currently residing in New Jersey, Natalie’s interests include medieval and Renaissance art and history, spending time with her family and entertaining.
Meghann Drella
Currently residing in New Jersey., Meghann’s interests include Music, Sports (she is a big NY Giants fan) and spending time with family.
Amber Darst
Solutions Manager: Practice and Revenue Cycle Management: Healthcare Division
Loralee Kapp
Solutions Manager: Practice and Revenue Cycle Management: Healthcare Division
She currently resides in Pocatello Idaho with her husband, baby girl, and Goldendoodle. She loves hosting game nights and spending time with her family.
Jan Merrifield
Jan is a third generation OU grad and resides in Tulsa, OK. She is actively involved in non-profit agencies. Her sons, dancing, singing, and entertaining fill her with joy.
Cassidy Case
Cassidy currently resides in Pocatello, ID with her husband, son, and kitten Sylvie.