Overview
Outsource Strategies International (OSI) offers DME (Durable Medical Equipment) authorizations. Our client, Access Mediquip from Lake Mary, Florida, specializes in providing implantable and surgical devices to the nation’s medical facilities.
The Challenge
Access Mediquip were on the hunt for a long term, reliable partner as well as a viable financial solution. They wanted a cost-effective DME authorizations provider without compromising on quality. The company is growing at such a great speed that they needed a team that would work closely with them, understand their requirements, and keep adapting with the changing requirements.
The Solution
From the time we’ve been approached, we have been providing the right solutions and growing in tandem with Access Mediquip. They needed large daily quantities of surgical implant pre-authorizations. We have provided them with an economical solution, and at present we are authorizing up to 6,000 cases per month and growing steadily by 5 – 10% each month. While our client focuses on their business, we take care of their ever increasing volume of authorizations.
The Result
With six months of continued partnership that is still growing, we have helped Access Mediquip save considerable strain for much of its internal staff so they can focus on developing the business. Moreover, we have provided the company with a team led by a project manager. All this has come within the allotted budget as well. Service level agreements are being met each month and the project continues to grow.
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