Comprehensive Dental Billing Services

21+

Years of Experience

98%

Claim Submission Accuracy

25%

Decrease in Outstanding AR

Simplify Dental Billing Save Time and Money

We begin by assessing your practice’s needs and goals. From there, we craft a customized service package at a transparent rate, with no long-term contracts, percentage cuts from collections, or unnecessary charges. This allows you to focus on patient care while we manage dental billing and administrative tasks efficiently.

Experience cost-effective dental billing solutions tailored to your practice!

Call (800) 670-2809

Simplify Dental Billing, Save Time and Money!

Effective dental billing can be complex and time-consuming, given the challenges of evolving insurance rules, accurate claims submission, AR follow-up, and compliance requirements.

We take care of all these challenges. Here’s what you can expect when you choose us:

Expertise

We have the human expertise, technology and other resources to help you overcome billing hurdles.

An Extension of Your Practice

We function as an extension of your practice and maximize your team’s capabilities.

Complete Transparency

When you partner with us, you can expect complete transparency. There are no hidden fees, no surprises.

No Disruption to Your Existing Systems and Workflow

Our dental billing services require no disruption to your existing software and technology systems. We have experience with the following software:

Ortho & Oral

Comprehensive Billing Services

Our top priority is to ensure that your practice gets paid in full and on time, every time. Our comprehensive billing support covers:

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Dental Insurance Verification

We verify the patient’s demographic details and make sure their insurance is active. In addition to portal and web page checks, we confirm coverage details and patient responsibilities upfront with live calls.
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Payment Posting

This involves accurately recording and reconciling payments from patients and insurance companies in your billing system. Each payment is allocated correctly to patient accounts, helping to maintain financial accuracy and transparency.
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Claims Submission

We submit accurate, timely dental claims with required documentation that validate the services provided. This includes treatment notes, X-rays, lab and other test reports. All claims are reviewed carefully before submission.
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AR and Denials Management

We will work with you to collect money owed from insurance companies and patients, decreasing your insurance accounts receivable (AR). With regular follow-up, we address any outstanding issues and improve your cash flow.
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Patient Billing

We ensure prompt and accurate billing with integrated 30/60/90-day statements. We proactively follow up on overdue accounts, helping you send out collection letters to reduce outstanding balances and enhance cash flow.
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Regular Reporting

We submit regular reports to provide a comprehensive overview of your billing and insurance claims status. These reports help you identify areas for improvement, make informed decisions, and enhance financial efficiency.
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Boost your dental practice’s financial performance and patient satisfaction with professional dental billing services.

Speak to an Expert

Service Highlights

Our team is knowledgeable about payer specific guidelines and policies. When you know what each insurance company will cover, it ensures there are no billing surprises down the road. Outsourcing your dental billing to us ensures:

Expertise in all dental specialties
Customized solutions
HIPAA-compliant services
No long-term yearly contracts
Multi-tier QA process
Readily available reports
30 to 40% cost savings

Enhance Practice Management and Enjoy Peace of Mind

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Ensure regular and timely reimbursement

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Process billing statements daily

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Collect all dues owed to your practice

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Improve claims with fewer errors

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Reduce outstanding balances

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Track your progress with timely reporting

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Improve focus on care and enhance patient satisfaction

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We serve all 50 states

Affordable & Flexible Pricing

Our straightforward pricing and flexible service packages help streamline your dental billing workflows in a cost-effective way.

Full-Time Equivalent

In this model, services are billed based on the equivalent cost of a full-time employee (FTE) for a specified duration, usually monthly or annually.

Fixed Cost Pricing

Like an FTE model, a person is dedicated to your practice. Perfect for a practice that is busy. They work as an extension to your business.

Per Transaction Pricing

This option is ideal for a practice that is unsure about their work requirements. This can have per request pricing for eligibility and other functions.

Healthcare and Dental Revenue Cycle Management Process

Don’t let dental billing hurdles hold your practice back!

Call (800) 670-2809 to speak with our experts!

FAQs

What types of dental practices do you work with?

We work with a wide range of dental practices, including general dentistry, orthodontics, periodontics, endodontics, pediatric dentistry, and oral surgery. Our services are tailored to meet the specific needs of each type of practice.

How do you manage denied claims?

When a claim is denied, we review the reason for denial, make necessary corrections, and resubmit the claim. We also handle appeals and work closely with insurance companies to resolve disputes and ensure maximum reimbursement.

Will I increase overhead by hiring a remote dental billing company?

Not at all. In fact, outsourcing will likely reduce your overhead (by as much as 30-40%) and boost your front office productivity. OSI’s experts will handle all your billing, including follow-ups on unpaid balances, so your front office team can focus on other important tasks—like providing great service to patients!

How do we get started with your services?

Getting started is easy. Contact us to schedule a consultation, during which we’ll assess your practice’s needs and discuss how our services can benefit you. We’ll then develop a customized plan and begin the onboarding process to seamlessly integrate our services with your practice.

Why outsource dental billing?

Outsourcing dental billing can expedite the payment process by submitting daily clean claims and accurately applying insurance payments to patient accounts. Many practices have found that outsourcing reduces their billing costs by up to 35%, depending on the service provider.

Why is dental billing important?

Dental billing is crucial for several reasons. Firstly, it guarantees that dental practices receive timely payments for their services, which is vital for their financial stability and profitability. Additionally, precise billing fosters trust between patients, dental practices, and insurance companies.

Will I have a direct contact at OSI or will customer service calls be routed to a call center?

At OSI, each client is assigned a dedicated virtual administrator who specializes in dental billing. If your main billing expert is unavailable, a backup administrator—already familiar with your accounts—will step in, ensuring continuous support.

What does a remote dental billing company do for a dental practice?

A remote dental billing company will:

Perform insurance verifications
Ensure timely and accurate claim submissions
Post insurance payments to the ledger, including adjustments
Handle appeals and secondary claim submissions
Maintain communication with your front office or manager
Review and addresses outstanding balances in aging reports

In short, they can manage your entire revenue cycle!

How do you handle data security?

We prioritize data security by using encrypted communication, secure servers, and strict access controls. Our systems comply with HIPAA regulations to protect patient information and maintain confidentiality.

What is the meaning of dental billing?

Dental billing involves creating claims to submit to insurance providers for reimbursement of oral health services. The dental biller ensures that claims are processed accurately so their employer receives proper compensation for patient care.

How do the teams you work with feel about outsourced, remote dental billing services?

They love it! Here’s what two of our happy clients have to say to you:
“All of our staff loved working with your expert, and her eye for detail was great. I’ll be glad to recommend her as a virtual assistant in your office, as she will be a vital resource to you at any stage of practice…”

James Trevor

“OSI has been such a big help! They were highly recommended by a colleague and their support really made a difference to our practice… They were patient, supportive, well-informed, easy to collaborate with, and enthusiastic about tackling challenges.”

Emily Garrett

What are the benefits of hiring remote dental billing companies?

Working with a professional dental billing company:

Increases revenue potential
Can reduce overhead costs
Enhances both operational and financial efficiency
Lowers stress in the front office
Provides confidence that billing is handled swiftly and correctly
Makes billing an extension of your practice rather than an in-house burden
A dedicated virtual billing expert is assigned to your practice
You can choose how often and in what capacity to use your virtual assistant

“Your team has been incredible and taken so much off my plate! I run a fast-paced, high-end dental practice and constantly felt like I was falling behind. After hiring OSI’s expert, I was able to spend more time interacting with patients and focusing on marketing instead of being buried in paperwork. Thank you so much, OSI”! Teresa, Office Manager

Expert Dental Billing Services to Maximize Reimbursement