Optimize Patient Eligibility Verification and Reduce Denial Rates
Ensuring that your patients’ insurance will cover expensive treatments is critical to avoid potential payment issues later. Coverage and benefit structures vary widely across insurance plans. Most health plans cover medically necessary orthopedic treatments, including office visits, casting, surgeries, hip, spine, and knee surgery. Payers require prior authorization for certain procedures. With these requirements, verifying eligibility for specialized services can be time-consuming.
With Outsource Strategies International (OSI) as your partner, you can ensure that patients’ insurance coverage, benefits, and out-of-pocket responsibilities are verified well in advance of the office visit. Our team has extensive experience working with federal and commercial insurance companies and can ease this front-end process, allowing you to focus on what you do best: delivering quality care.
Comprehensive Medical Billing Services
We provide end-to-end support for medical billing:
Insurance Verifications
Coding
Authorizations
AR Follow Up
Value-added Services That Set Us Apart
The unique benefits of partnering with OSI are:
Live callers
Open communication
Our team maintains transparent communication and collaboration with insurance companies, expediting verification processes. It also builds rapport and mutual understanding, which can help negotiate potential issues.
Expertise
Our insurance verification specialists have years of experience. They stay up-to-date on coverage criteria, billing and coding policies, and prior authorization requirements of commercial and government payers. This allows you to make relevant changes and optimize your revenue cycle.
Orthopedic Insurance Verification Services – Our Pricing Models
Full-time Equivalent Billing (FTE)
In this model, services are billed based on the equivalent cost of a full-time employee (FTE) for a specified duration, which is usually a fixed monthly or annual fee.
The services will be priced based on:
- The volume of insurance verifications required
- The complexity of your practice’s payer mix
- The level of expertise required for the verification tasks
- The desired turnaround time
FTE/Per Verification Billing
This is a hybrid or blended approach that combines features of both FTE and per-verification pricing. You enjoy the benefits of a fixed-cost FTE arrangement while also having the flexibility to pay per-verification when verification volumes fluctuate.
Per Verification Billing
In this model, you will be charged a set fee for each individual insurance verification performed. You only pay for the services you actually utilize.
Pricing will depend on:
- The type of verification (e.g. eligibility, benefits, prior authorization)
- The level of effort involved in each verification
- The turnaround time
- The overall volume of verifications performed
AR is only FTE
In this model, you will be charged a fixed monthly or annual fee based on the number of full-time equivalent staff required to manage your practice’s AR follow-up activities. We are also considering a blended model for AR.
Our Patient Insurance Eligibility Verification Process
Collecting patient information
Insurance verification
Documentation
Communicating with the patient
Requesting prior authorization
Updating the billing system
Benefits of Outsourcing Insurance Verification to OSI
- Dedicated team
- Stringent QA checks
- Cost savings of 30-40%
- Customized reporting
- HIPAA-compliance
FAQs
What orthopedic insurance verification services does your team provide?
- Real-time eligibility checks for patients
- Detailed benefits analysis, including deductibles, co-pays, and coverage limitations
- Obtaining prior authorization approvals from insurers
- Ongoing monitoring of patient insurance status changes
- Denials management and appeals support
- Detailed reporting and analytics