Common Reasons for Claim Denials

by | Posted: Mar 4, 2022 | Insurance Verification/ Authorizations (P), Podcasts

Share this post:

Practices need comprehensive insurance verification services to determine patient coverage and benefits before the office visit.

Outsource Strategies International (OSI) has vast experience in working with insurance companies to confirm patient insurance eligibility and coverage.

In today’s podcast, Amber Darst, one of our Solutions Managers discusses the common reasons for claim denials.

Podcast Highlights

00:10 Common Reasons for Denials

00:22 Coverage Limits

00:40 Data Entry Errors

00:51 Outdated Insurance Information

01:04 Issues In Coordination of Benefits

01:23 How Insurance Verification Helps

Read Transcript

Hi, this is Amber Darst, Solutions Manager at Managed Outsource Solutions, here to talk to you today about some common reasons for claim denials.

00:10 Common Reasons for Denials

Receiving a claim denial is so frustrating and there are several things that can lead to this happening. Here’s a short list of some of the most common reasons a claim can be denied.

00:22 Coverage Limits – If the patient has already reached their allowed benefits for the procedure that’s listed on the claim for the benefit year, there will be zero payment from the insurance company. It’s very important to note the frequencies and limitations for each patient’s plan.

00:40 Data Entry Errors– Having the data of birth or member ID wrongly inputted into the system, which is then printed on to the claim, will be certain to cause a claim denial.

00:51 Next, Outdated Insurance Information – Insurance plans change and oftentimes patients aren’t even aware submitting to a term policy. This will result in a claim denial.

01:04 And Last, Issues In Coordination of Benefits– Not knowing which insurance is primary and which is secondary when a patient has more than one active policy can create an issue when submitting claims. If you submit the initial claim to the secondary first,denial is likely to occur.

01:23 How Insurance Verification Helps

The good news is that these scenarios can be avoided by ensuring that each patient has insurance verification completed before the date of service. Checking all of the above information with the insurance companies ahead of the appointment is the most productive way of reducing claim denials, resulting in maximum reimbursement.

And that’s all! Thanks for listening in.

Amber Darst

Related Posts

How to Reduce No-Shows and Cancellations in Your Medical Practice

How to Reduce No-Shows and Cancellations in Your Medical Practice

Welcome to a podcast on “How to Reduce No-Shows and Cancellations in Your Medical Practice” from OSI, your trusted source for insights into medical billing, practice management, and revenue optimization. I’m Loralee Kapp, and today, we’re tackling a costly issue for...

Medicare Auditing in 2025: What Providers Need to Know

Medicare Auditing in 2025: What Providers Need to Know

Welcome to “Medicare Auditing in 2025: What Providers Need to Know”, where we break down the latest trends in healthcare, billing, and compliance. I’m Loralee Kapp and today, we’re diving into an important topic for healthcare providers: Medicare Auditing in 2025....

Navigating Pain Management Billing and Coding

Navigating Pain Management Billing and Coding

Pain management practices encounter distinct challenges in medical billing, requiring precise coding for proper reimbursement and compliance. Due to the complexity and specificity of treatments, accurate billing can be difficult. Outsourcing pain management medical...